Client liaison and office administrator.

 

Based: MK12

Hours: 9am to 5:30pm Monday to Friday

Salary: 19-23k

Help us keep our office, people and projects running smoothly

We are looking for an ambitious, talented, self-starter who is keen to join a well-established content and communications agency in Milton Keynes, with clients including Amazon, Dixons Carphone, Nike and Shell.

This role is two-fold, and involves:

1- Office management

Keeping our office environment running smoothly, making it safe and welcoming for our people.

Duties include:

  • Managing the stock level for all consumables

  • Being the key contact for IT support

  • Manage office service providers

  • Monitor and flag any issues related to the office environment and wellbeing of staff    

  • Leading on staff social events and activities outside of the working day

2 - Client support and liaison

Work closely with the managing directors and creative teams to ensure the timely and efficient delivery of all client work.

Duties include:

  • Produce quotations, client schedules, invoice jobs, raise supplier purchase orders and liaise with internal teams on all aspects of project delivery

  • Manage your assigned portfolio of client projects as the direct liaison and first point of contact

  • Find and manage the best suppliers for projects by obtaining competitive quotes

  • Schedule projects on our workflow system, update figure sheet and invoice projects delivered  

  • Chair weekly production meetings

  • Become a super user on our workflow system, providing support as first point of contact and training new joiners

  • Assist in keeping the figure sheet up to date and accurate 

  • Book suppliers such as proof readers and photographers as required

  • Support with the coordination and delivery of tenders and new business pitches

 Skills and abilities required for this role:  

  • A people person who can build relationships and trust with all contacts

  • The ability to work under pressure in a busy environment

  • The ability to work well both as part of a team and independently

  • Excellent communication skills

  • Exceptional organisational skills

  • Attention to detail

  • A drive to see tasks through

  • Effective project management skills, delivering on time and with excellent content

  • Ability to work to budgets

  • Strong analytical skills, with an eye to spot errors

  • Ability to improve on current working processes and suggest improvements

What's in it for you?

  • A competitive salary

  • 25 days annual leave plus bank holidays, which increases with service

  • Company pension and other excellent employee benefits

  • A great bunch of people in an attractive office.  

Your normal working hours are 9:00am to 5:00 pm, five days per week. On occasions it may be necessary to work outside normal hours to meet prospective client, business or team needs.

Please email you CV and covering letter to hello@headlines.uk.com